Car Accident Line provides a fully independent, alternative claims process for UK drivers involved in non fault accidents.
Car Accident Line provides an independent, hassle-free alternative to dealing with your insurer after a non-fault accident. Our UK-based team connects you with trusted partners who handle everything quickly — from recovery and repairs to replacement vehicles — helping you get back on the road with minimal disruption.
We’ll need a few quick details to get started:
Once your details are logged, an advisor will explain your options and connect you with a specialist accident management partner who can arrange like-for-like replacement vehicles, manufacturer-approved repairs, and collection and return of your vehicle once repaired. You stay mobile — without the usual hassle of dealing directly with insurers.
If your windscreen is cracked or chipped, our partners can help you arrange prompt repairs or replacement through approved repair networks.
You’ll need your insurance details (policy number, start date, and insurer name) — usually found on your Statement of Insurance. A technician will complete the repair or replacement quickly, and using an approved repairer helps protect your no-claims discount.
If your windscreen is replaced, you’ll only need to pay the applicable excess.
Make sure everyone is safe, exchange details, and gather photos if possible. Then call us — we’ll connect you with authorised partners who can handle recovery, repairs, and replacement vehicles.
If the accident wasn’t your fault, the at-fault party’s insurer usually covers costs. Your advisor will explain how this works before anything is arranged.
Our partners can arrange roadside recovery and deliver a temporary replacement vehicle to keep you mobile.
If you’re not at fault and liability is accepted by the other party, your no-claims discount typically remains unaffected.
Lines are open 24/7 all year.